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I accept payments via Credit Card. Please do not use a Debit Card. Always ensure that your Credit Card has sufficient funds. If your payment is declined your membership may be terminated automatically.

Our policy is to accept only credit cards; not debit cards. (We’ve established this policy because debit cards are more likely to get declined due to insufficient funds).

Success in the program comes from having a membership. (Having a membership makes appointments more affordable and also allows the client to set up weekly appointments). With memberships, the card on file gets charged every four weeks.

When a payment method is declined; the membership is canceled even if you did not intend to cancel it.

Declined payments cause more work on our end.

When a membership gets canceled; you may need to purchase a new membership which requires another setup fee and you will need to go through the process of scheduling your appointments again. There is no guarantee that appointment slots will be available if your account is canceled.

You may lose your slot permanently; if someone took it between the time your card was declined and the purchase of your new membership.  

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There are no refunds rescheduled appointments. This is to encourage serious commitment to our program.

New members rescheduling their initial appointment must do so 24-hours in advance.

Existing members rescheduling any appointment must do so 12-hours in advance.

To Cancel or Reschedule your appointment; please click the "Reschedule/Cancel Appointment" button in the appointment email confirmation you received when you booked the appointment.

When you reschedule an appointment; only that appointment date and time will change. All other scheduled appointments will remain the original time they were scheduled. If you need to reschedule future appointments as well, you need to reschedule each appointment separately.

There are no refunds for missed, canceled, or rescheduled appointments. This is to encourage serious commitment to our program.

If you are not able to keep an appointment you are still required to Cancel or Reschedule your appointment.

New members canceling or rescheduling their initial appointment must do so 24-hours in advance.

Existing members canceling or rescheduling their appointment must do so 12-hours in advance.

To Cancel or Reschedule your appointment; please click the "Reschedule/Cancel Appointment" button in the appointment email confirmation you received when you booked the appointment.

Memberships renew until you cancel it, but, you can cancel your membership at any time by clicking the "Cancel My Membership" button in any membership-related email you have received. Once you have clicked that button, confirm you want to cancel by clicking "CANCEL MY MEMBERSHIP."

After canceling your membership; you are still entitled to any remaining scheduled appointments that you have left. You will not receive a new set of appointments for the next month.

If you are having trouble finding membership-related emails, you can try searching your inbox for "successful payment" or "product order."

Declined payments cause more work on our end.

When a payment method is declined the membership is canceled even if you did not intend to cancel it.

When a membership gets canceled you may need to purchase a new membership which requires another setup fee and you will need to go through the process of scheduling your appointments again. There is no guarantee that appointment slots will be available if your account is canceled.

You may lose your slot permanently if someone took it between the time your card was declined and the purchase of your new membership.